Near-Term Wins and Long-Term Success – How to Break the Turnover Cycle in Your Restaurant
By Jane Kuhl, HR Consultant & Industry Columnist Turnover has always been one of the biggest challenges facing restaurant operators. Quick-service restaurants average 130% annual turnover, and full-service restaurants aren’t far behind at nearly 100%. Every lost employee costs more than just the shifts they would have worked—it drains profitability,…